Terms of Service

PorterBase is a software-as-a-service product created and operated by VSDEV INC, a California corporation. PorterBase and vsdev.ai are brands operated by VSDEV INC.

These Terms of Service (“Terms”) are an agreement between you and VSDEV INC. After this section, “PorterBase,” “we,” “us,” and “our” mean VSDEV INC. The “Service” means the PorterBase website, web application, and browser extension.

By creating an account, accepting a team invitation, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

• You must be at least 18 years old.
• You must be legally able to enter into a binding contract.
• If you accept these Terms on behalf of a business or other organization, you represent that you have the authority to bind that organization, and “you” includes that organization.

• PorterBase is currently offered without a subscription fee.
• No payment method is required, and none is collected.
• No user will be charged automatically.

We may offer paid plans in the future. Introducing paid plans does not by itself authorize us to charge you. Before any charge, you will be shown the plan, the exact price, the currency, the billing interval, any applicable taxes, any trial terms, the date of the first charge, the renewal terms, and how to cancel — and you will have to affirmatively enroll in that paid plan. Accepting these Terms is not consent to any future recurring charge.

If paid plans are introduced and you do not choose one, we may move your account to an available free plan, or stop providing paid-only features, after reasonable notice. We do not promise that the Service will be free permanently.

There are no fees today, so there is nothing to refund. Refund terms, if any, will be presented with the paid plan at the time it is offered.

Your account

You need an account with a valid email address to use the Service. You are responsible for keeping your credentials confidential and for activity that occurs under your account.

Extension tokens

The browser extension authenticates with a token issued when you sign in. Treat that token like a password: anyone who holds it can act as you in the extension API until it expires.

Reporting a problem

Tell us promptly at porterbaseinfo@gmail.com if you believe your account, your session, or your extension token has been used without your authorization. We may revoke sessions and extension tokens at any time when necessary to protect an account or the Service.

No guarantee of absolute security

We take reasonable measures to secure the Service, but no online service is completely secure and we do not guarantee that it is.

• Owner and administrator authority.A business owner, and the administrators the owner designates, control the business account: they invite and remove members, assign roles, and manage the business’s records.
• Invitations. Team members join by accepting an invitation sent to their email address. An invited member agrees to these Terms when they accept.
• Responsibility for members.The business is responsible for its members’ use of the Service and for their compliance with these Terms.
• Employee and technician notices. The business is responsible for giving its employees, technicians, and contractors any privacy notice or consent the law requires before entering their information into the Service or monitoring their activity through it.
• Visibility within the organization.Owners and administrators can see the business’s records and the activity log of who changed what.
• Ownership of business data.The business’s records belong to the business, not to any individual member.
• Leaving an organization.When a member leaves or is removed, they lose access to that business’s data. The business’s inventory, purchase-order, job, transaction, and audit records stay with the business, including records of actions that member took.
• Closing a business account.Only the business owner may close an entire business account. Closing it affects every member’s access to that business’s data.

“Customer Data” means the data you or your organization submit to the Service.

• You and your organization retain all rights in Customer Data. We claim none.
• You grant us a limited, non-exclusive, royalty-free license to host, store, process, transmit, back up, and display Customer Data solely as necessary to provide, secure, and support the Service.
• You are responsible for having the right to submit the data you submit, including personal data about your employees, technicians, customers, and other third parties, and for its accuracy and legality.
• Where applicable data protection law treats us as a service provider or processor for Customer Data, we process it on your documented instructions — which, absent a separate written agreement, means providing the Service as described in these Terms and our Privacy Policy.
• We recommend you keep your own backups. We are not liable for data loss caused by circumstances beyond our reasonable control.

• The extension reads cart and product information from supported vendor websites that you choose to sync, and copies it into PorterBase as a cart or purchase order.
• Saving a cart in PorterBase does not place an order with the vendor. Orders are placed on the vendor’s own website, under the vendor’s terms.
• We do not guarantee vendor prices, availability, product information, lead times, or that a vendor’s website will remain compatible with the extension. Vendor websites change, and that can interrupt or break extension functionality without notice.
• We are not affiliated with, endorsed by, or acting as an agent of any vendor unless we state otherwise explicitly.
• You are responsible for complying with each vendor website’s terms of use, for being authorized to access the vendor account you use, and for having the right to transmit that cart data to PorterBase.
• You must not use the extension for unauthorized scraping, to obtain or use another person’s credentials, or to access an account you are not authorized to use.

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable law
• Attempt to gain unauthorized access to the Service, to another account, to another business’s data, or to related systems
• Introduce malware or other harmful code
• Access the Service by automated means beyond the documented PorterBase APIs and the PorterBase browser extension, or use automation that places an unreasonable load on the Service
• Impersonate anyone or misrepresent your affiliation
• Store or transmit content that is unlawful, defamatory, or infringes intellectual property rights
• Interfere with or disrupt the integrity or performance of the Service
• Resell, sublicense, or otherwise commercialize access to the Service without our prior written consent

For the avoidance of doubt, using the PorterBase browser extension as described in Section 7 — including reading and syncing vendor cart data from vendor accounts you are authorized to use — is permitted and is not a breach of this section.

The Service, including its design, code, features, trademarks, and the content we create, is owned by VSDEV INC and protected by intellectual property law. These Terms grant you only a limited, revocable, non-transferable right to use the Service as described here.

You may not copy, modify, distribute, sell, reverse engineer, or create derivative works from the Service except to the extent applicable law says you may despite this restriction.

• We may modify, add, or remove features.
• The Service may be unavailable for maintenance, upgrades, or reasons beyond our control.
• There is no uptime or support service level agreement unless we agree to one with you separately in writing.
• Free and beta functionality may change or be withdrawn. Where a change is material and it is reasonably practical to do so, we will give reasonable notice.

VSDEV INC may suspend, restrict, or terminate access to PorterBase if we reasonably believe that a user has violated these Terms, engaged in fraudulent, illegal, abusive, or unauthorized activity, created a security risk, harmed other users or third parties, or interfered with the operation of the Service.

Where reasonably practical, we will provide notice and an opportunity to correct the issue. We may suspend access immediately and without prior notice when necessary to protect the Service, users, third parties, or data; comply with law; prevent fraud or abuse; or respond to an urgent security risk.

A user may contact porterbaseinfo@gmail.com to request a review of a suspension or termination.

What suspension and termination mean in practice

• Restriction means access is limited or paused, usually while we investigate. Termination means access ends. We may revoke browser-extension tokens and end active sessions in either case where that is appropriate.
• Closing your own account. You may close your account at any time by emailing porterbaseinfo@gmail.com from your account email address. Self-service deletion is not available in the application today; we will confirm your request and tell you what happens to your data.
• Closing a business account. Only the business owner may close an entire business account, by request to porterbaseinfo@gmail.com. We will verify that the request comes from the owner before acting on it.
• A member’s account is not the business’s data.Closing an individual team member’s account does not delete the business’s inventory, purchase-order, job, transaction, or audit records.
• Exporting your data. Where the closure is not the result of fraudulent or unlawful activity, we will provide a reasonable opportunity — at least 30 days from the date we confirm the request — to request an export of your business records before they are deleted.
• What we may keep. After access ends we may retain information for security, audit, dispute-resolution, fraud-prevention, legal-hold, and legal-compliance purposes, and to evidence acceptance of these Terms, as described in the Privacy Policy.
• Nonpayment. There are no fees today. If paid plans are introduced, termination for nonpayment and its refund treatment will be defined then; no such rules should be inferred from these Terms.

Sections 6 (Customer Data, as to rights retained), 9, 12, 13, 14, and 15, and any other provision that by its nature should survive, survive termination.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that vendor data obtained through the extension is accurate, current, or complete.

Some jurisdictions do not allow certain warranty exclusions. Nothing in these Terms excludes a warranty that cannot lawfully be excluded, and in that case the exclusion applies only to the extent permitted.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VSDEV INC IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

These limits do not apply to liability that cannot be limited or excluded under applicable law.

You agree to indemnify, defend, and hold harmless VSDEV INC and its officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and reasonable costs and legal fees arising from your use of the Service, your Customer Data, your use of the browser extension on vendor websites, or your violation of these Terms or of applicable law.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except where a mandatory law of your jurisdiction applies regardless.

The parties will first attempt to resolve any dispute informally by contacting porterbaseinfo@gmail.com. If a dispute is not resolved that way, it will be brought exclusively in the state courts located in Los Angeles County, California, or in the federal courts serving Los Angeles County, California where federal jurisdiction applies, and the parties consent to the personal jurisdiction of those courts.

There is no arbitration agreement between us. These Terms contain no arbitration clause, no class-action waiver, and no jury-trial waiver, and none should be inferred. If we ever propose an arbitration provision, it will be presented to you as a material change under Section 16 and you will be asked to accept it.

We may update these Terms. Each version carries a version identifier and a “last updated” date at the top of this page.

If a change is material — including a change that affects your obligations, how disputes are resolved, how your data is used, or billing — we will notify you by email or a prominent in-app notice, and you will be asked to accept the new version before you continue using the Service. We record which version you accepted and when. We do not rely on your silence or continued use alone for a material change.

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and VSDEV INC about the Service, unless we sign a separate written agreement with you.
• Severability. If a provision is unenforceable, the rest stays in effect.
• No waiver. Not enforcing a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. We may send notices to your account email address. Notices to us go to porterbaseinfo@gmail.com.

Legal notices, questions about these Terms, account closure requests, and suspension reviews all go to the same monitored mailbox.