Operations

Jobs and job parts

Follow parts for a job from ordering through installation.

5 minute read

How jobs are created

A Job ID connects ordered or assigned parts to field work. PorterBase creates a job automatically the first time a Job ID is used. Job IDs are normalized to uppercase, and a leading # is optional when searching.

Add parts to a job

  • Enter a Job ID on a purchase-order line when the part must be ordered.
  • Choose Job Part while assigning available warehouse stock to a technician.
  • Use the same Job ID consistently for every part that belongs to the same service job.

Understand the job status

The Jobs page derives its status from the earliest unfinished part stage. For example, if one part is installed but another is still Ready for Pickup, the job displays Ready for Pickup. This keeps the next required action visible.

Status orderMeaning
OrderedAt least one required part is still on order.
Partially ReceivedOnly part of an ordered quantity has arrived.
ReceivedReceived stock has not yet been allocated for pickup.
Ready for PickupA technician reservation is waiting at the warehouse.
Picked UpThe technician has collected the part.
Partially UsedSome assigned units have been installed.
InstalledAll tracked job-part assignments are used.

Keep technician ownership consistent

Once a job is connected to a technician, receiving additional parts for that Job ID follows the existing technician assignment. This prevents different parts for the same job from being routed to the wrong person.